GBP

Refund policy

At Maryam Modesty, we take pride in offering high-quality abayas crafted with care and attention to detail. Due to the delicate nature of our products, we do not accept returns or exchanges, except in the case of defective or damaged items.

Reporting a Defective or Damaged Item

If you receive a defective or damaged item, please follow these steps:

Contact us within 48 hours of receiving your order at Maryam.modesty@outlook.com
Provide clear photos of the item showing the defect.
Our team will review your case and assist you accordingly.

Frequently asked questions

We want you to love your purchase! If for any reason you're not fully satisfied, you may return your item within 3 days of delivery.

Items must be unworn, unwashed, and in original condition with all tags attached.
Return shipping costs are the responsibility of the customer.
Sale or discounted items are non-returnable.

To start a return, please contact us within the 3-day window with your order number.

Sale and discounted items are final sale and cannot be returned.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.